Kyle and Junko Vietze
Massachusetts

Now that we have settled into our new location in Massachusetts and had a few moments to reflect, I would like to share with you some of my thoughts regarding our experience selling our La Canada home.

First and foremost, you were a great partner to have on our side and I would go so far as saying that anyone interested in working with a broker would be crazy not to give you serious consideration. I say this after having bought and sold 3 houses and after having the opportunity to meet and work with many other real estate agents.

From the beginning you stressed that Junko, you and I should function as a team, which we did quite effectively. What each of us brought to the table in terms of skill, perspective, and style complemented the others perfectly and made for the best possible group in accomplishing our goals.

You liked to move things along in a fast, direct, and clear fashion. However, you were always willing to invest all the time necessary to ensure that all three of us were totally comfortable with every decision we made (remember the 15 minute meeting that lasted 4 hours because I wasn’t comfortable with the wording of one of the disclosures???). As such, your style was a perfect compliment for ours and in particular me, since I have a tendency to drag things out. As I mentioned before, if I were the only one in the process, I would probably be still thinking about selling the house rather then thinking about what to do with the money from the proceeds.

Your participation was the value added advantage that made the process of selling our house move along smoothly. From the beginning you:

• Clarified the goals and expectations
• Pointed out small things we could do that would make a big difference. Likewise you steered us away from projects that would not provide enough "bang for the buck." You were right in every case.
• You kept us advised as to how everyone was reacting to the house, positives and concerns. I should also mention that you were 100% correct regarding what the concerns would be.
• The price was perfectly set for what the market would support and the particulars of the house and neighborhood.
• The timing of when to list the house and when to market it through open houses, etc worked.
• When we got offers, your recommendations on how to respond to the contingencies showed remarkable foresight, especially since had we not followed your advice, we would have had some serious last minute regrets.

In general, having you as our broker substantially reduced the anxiety inherent in selling a house that we liked so much. The process was smooth from start to finish and your style actually made it fun. I’ll miss our daily touch base conversations, even as those conversations sometimes resulted in developments which required putting our heads together for some fast action.

If we should ever get back to the LA area, we will undoubtedly look you up and "do it all over again." In the meantime, thank you for all your help and we wish you well.

Please feel free to share my comments with any other prospective customers you may have. In our opinion, they will be serving themselves in the best possible way by having you on their team.

Beverly Williams
Arizona

A job well done indeed! Not only did you manage to sell a difficult piece of property but you also had to deal with an out of state seller, a Trust sale, and a reverse mortgage situation.

You handled many details that were my responsibility as I was unable to be there. Your marketing efforts were outstanding and your attention to all the ensuing problems was unflagging.

On behalf of myself and my family, I would like to thank you for all your hard work and knowledge in making the sale of my parent’s home (in La Canada) a reality. You are a treasure!

John Hartmann
Northern California

I wanted to take a moment in thanking you for the successful sale of my father’s home in La Crescenta. As you know I grew up in the home and wanted it to be handled professionally, quickly, and stress-free since I was the successor trustee for the property, living 360 mile north in the San Francisco Bay area.

As you remember I interviewed you at your office on June 2nd along with three other real estate professionals earlier in the day. I always research important decisions thoroughly such as this, and did not want to leave it to chance. To be honest with you, I was ready to go with another agent in La Crescenta before meeting with you. She had been in the business for 40 years, knew La Crescenta like the back of her hand, and seemed extremely competent. After speaking with you during our 2-hour meeting, I knew who my agent should be.

As my property was a “Probate Trust” sale, it was not going to be the standard home sale, as it had its unique set of challenges. The house needed a lot of work and had severe termite infestation. You were able to not only get it sold within days, but were able to successfully guide the sale smoothly through many “rough spots” along the way.

One specific issue you helped out immensely was the issue of the landscaping demand the buyers placed on us in the 11th hour of escrow. It was obviously a ploy by the buyers to extract $4000 from me. With your insight, professionalism and tenaciousness, you made this issue go away and we were able to close escrow on time, giving me the absolute top dollar for the property. That was awesome!

Thanks for all your help. I would recommend you to any of my friends, family and co-workers.

Barbara & Alvin Trice
Altadena

Finally I have a minute to thank you for all of your time and effort put forth in selling our home in Altadena. I must say that you are a remarkable individual, so dedicated, so driven, and so determined to keep your promise. My husband and I want to thank you for your diplomatic recommendations regarding home improvements to our home prior to placing it on the market. Your common sense approach helped to increase the value of our home by thousands of dollars. You give new meaning to “a woman’s touch”…..no kidding.

I must confess that when my husband and I first met you, I wasn’t impressed one way or the another, but I must say that having you as a realtor turned out to be quite a pleasure. You are not only a wonderful and personable person, but you are a die-hard professional, which is very hard to find in today’s climate. We watched as you actually made a difficult and uncertain sale, a reality. Noteworthy as well was your hands-on reassurance during the appraisal, the inspection, and the actual closing, naking sure that we experienced minimal to no stress.

We, like many sellers, did not realize the amount of effort a “good” realtor puts forth to successfully sell a home. I assure you that a true lesson was learned. Your marketing skills are unsurpassable. If we decided to move back to California, your number will be among the first numbers called. Never lower your standard of excellence. Again, it was a pleasure working with you.